Support
Contact RentWize Support
Use support for account access, billing, product issues, and launch bugs. For tenancy advice, contact your state authority or an independent lawyer.
Email support
Best for account access, billing questions, upload issues, and release-blocking bugs.
support@rentwize.com.auWhat to include
- Your account email address
- A short description of what happened
- Screenshots if the issue is visual or route-specific
- The device, browser, and approximate time of the issue
Support processing
RentWize may use Intercom and Fin to route product support, account, billing, privacy, and security questions. Support channels are not for legal advice, tribunal strategy, or uploading full evidence bundles unless RentWize directs you to a secure product flow.